Welcome to the Intake Ticketing System

Submit and track your requests efficiently

Recently Submitted Bugs

Why double the effort? Before submitting a request, be sure to check if a similar bug has already been reported by someone else.

Date

May 04

Network Issue

IonTuition

My internet is out

ann John

Date

Apr 07

Hardware Issue

Ceannate

Need a server

mike Jones

Date

Mar 03

campaigns

Meta

Launch re-engagement email sequence for inactive users.

Jordan Smith

Date

Mar 03

dialer

Ceannate

Update UI color palette to meet WCAG AA accessibility standards.

Elena Rodriguez

Date

Mar 02

new project

Iontuition

Requesting export of Q1 financial literacy engagement metrics.

David Miller

Your Activity

Total requests: 8

Request TypeDate CreatedCompanyIssue Description
Network Issue5/4/2026IonTuitionMy internet is out
Hardware Issue4/7/2026CeannateNeed a server
campaigns3/3/2026MetaLaunch re-engagement email sequence for inactive users.
dialer3/3/2026CeannateUpdate UI color palette to meet WCAG AA accessibility standards.
new project3/2/2026IontuitionRequesting export of Q1 financial literacy engagement metrics.

Showing 1 - 5

How it Works

  • 1. Send us your request

  • All requests should be sent through this form and not directly to Technology Solutions team members. Providing us with the necessary information will help us route your request fast and more efficiently.
  • 2. Let's talk about it

  • Once we recieve your requestit will be assigned to the appropriate Technology Solutions team lead. If necessary, we will contact you for a follow up discussion recarding the details of your request
  • 3. Leave the rest to us

  • Your request will be prioritized based on the order received, information provided and the upper management needs. You will be notified once your request is complete. Thank you!

What Not to Send

via the Intake Form

  • Problems accessing websites or systems
  • Permissions/access levels in Infotec Windows, or any other systems
  • Changes to distribution lists or other memberships
  • Report non Intellict realated bugs/defect/downtimes

CONTACT

support@ceannate.com