Welcome to the Intake Ticketing System

Submit and track your requests efficiently

Recently Submitted Bugs

Why double the effort? before submitting a request, be sure to check if a similar bug has already been reported by someone else.

Apr|07

ceannate

Need a server

Mar|03

Meta

Launch re-engagement email sequence for inactive users.

Mar|03

Ceannate

Update UI color palette to meet WCAG AA accessibility standards.

Your Activity

Total requests: 7

Request TypeDate CreatedCompanyIssue Description
Hardware Issue4/7/2026ceannateNeed a server
campaigns3/3/2026MetaLaunch re-engagement email sequence for inactive users.
dialer3/3/2026CeannateUpdate UI color palette to meet WCAG AA accessibility standards.
new project3/2/2026IontuitionRequesting export of Q1 financial literacy engagement metrics.
change3/2/2026MetaIntegration sync failing with the latest production build.

Showing 1 - 5

How it Works

  • 1. Send us your request

  • All requests should be sent through this form and not directly to Technology Solutions team members. Providing us with the necessary information will help us routh your request fast and more efficiently.
  • 2. Let's talk about it

  • Once we recieve4 your requestit will be assigned to the appropriate Technology Solutions team lead. If necessary, we will contact you for a follow up discussion recarding the details of your request
  • 3. Leave the rest to us

  • Your request will be prioritized based on the order recieved, information provided and the upper management needs. You will be notified once your request is complete. Thank you!

What Not to Send

via the Intake Form

  • Problems accessing websites or systems
  • Permissions/ access levels in Infotecm Windows, or any other systems
  • Changes to distribution lists or other memberships
  • Report non Intellict realated bugs/defect/downtimes

CONTACT

support@ceannate.com